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Crisis Communication

  • Thursday, April 12, 2018
  • 1:30 PM - 3:30 PM
  • Centennial Lakes Office Park, 7650 Edinborough Way Suite 330 (Training Room) Edina, MN 55435


Registration is closed

***Note:  We have changed building and meeting room locations in 2018.  The building is in the same complex but one building over from the building we had met in during 2017. It is now 7650 Edinborough Way Suite 330 (third floor)

The interaction between disaster recovery and business continuity professionals and their communications counterparts impacts the effectiveness of even the best DR and BC programs and - just as importantly - how key stakeholders perceive those programs’ effectiveness. Unfortunately, many organizations - even ones with sophisticated BC and DR plans - fail to extend their planning and preparation to this vital function. Jon Austin, a 25-year communications professional who’s worked on hundreds of crisis and issue management situations, will offer insights into how BC/DR professionals can explore the topic of crisis and issue management communications with their internal counterparts, the elements necessary for creating effective communications plans as well as tips for evaluating a plan’s completeness.

Jon Austin - Senior Partner of J Austin & Associates
Jon Austin is a 25-year communications professional specializing in issue management and crisis communications. He has worked with manufacturing, telecommunications, technology, medical device, healthcare, financial services, retailing and transportation companies as well as numerous non-profits and government agencies at the local, state and federal levels. A veteran of more than 20,000 media interviews, Austin has been quoted in the New York Times, the Wall Street Journal and USA Today and has appeared on 60 Minutes, 20/20, The Today Show, ABC World News, CNN, NBC Nightly News, Dateline NBC and numerous other national and international media outlets.

This meeting is available via a webinar

If interested, please register for the BCPA webinar on Apr 12, 2018 1:30 PM CDT at:


Crisis Communications discussion with Jon Austin 
After registering, you will receive a confirmation email containing information about joining the webinar.
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Networking Event after Member Meeting – 3PM to 4PM

 Please feel free to stay after the member meeting for a facilitated conversation about business impacts and lessons learned from Hurricane Harvey, Hurricane Irma, and Mexico earthquakes.  It’ll be a casual table conversation led by some of the BCPA board members.  We are hoping we can get a few participants to join us and network, learn and share!  Takeaways:  Lessons learned from other companies that you could consider applying at your company.


Proud member of UMSA (Upper Midwest Security Alliance), a nonprofit alliance of security and risk-related organizations and host of the Secure360 Conference.

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