Job Opportunities

Posted September 20, 2017

Business Continuation Management Coordinator, Securian Financial Group

Req: 17472
Position: Business Continuation Management Coordinator
Location: St. Paul, MN
Department: Controller and Treasury

Coordinates the business continuation management (BCM) process for business units and corporate areas including IT.  Provides consultative assistance to subsidiaries.
Coordinates and leads all new plan development for identified scenarios; plan development includes crisis response as well as business and technical recovery.
Coordinates and leads all existing plan maintenance for identified scenarios on an annual basis.
Coordinates and leads all BCM exercises including the automated notification system (ANS).  Assists and monitors IT technology exercises.
Manages the configuration of the Company’s business recovery site.
Coordinates Company crisis response plans.
Annually updates and distributes the Company’s crisis response (CR) plan.
Staffs the Crisis Response Executive Committee.
Administers, trains and exercises the automated notification system (ANS).
Coordinates and leads all crisis response exercises.
Assumes primary responsibility for administering and maintaining the electronic storage of the Company’s BCM and CR plan information.   
Administers BCM, SharePoint, and BCM in the Cloud content and security access changes.
Administers use of ANS throughout the Company.
Performs other functions in support of BCM and CR such as:
Co-Chairs the BCM Liaison Group; provides staff assistance to the BCM Steering Committee.
Responds to internal/external auditors, clients, prospective clients and regulators on BCM/CR questions.
Maintains and updates BCM Program Summary documentation and information on the Company’s intranet.
Keeps abreast of current events in the business continuation industry.

Familiarity with Company & subsidiary business operations and processes.
Strong organizational and project management skills, including the ability to handle multiple projects and prioritize many concurrent tasks.
Good communication skills (both verbal and written) to enable interaction with all levels of the organization.
Good analytical and problem-solving skills to ensure technical solutions, response and recovery strategies are effective and efficient.
Ability to lead and facilitate exercises and group meetings with CR & BCM stakeholders including but not limited to executives, BCM Steering Committee, BCM Liaisons, and business area, corporate and subsidiary representatives.
Ability to think strategically to ensure BCM actions and recommendations complement Company goals.

Preferred Qualifications:
Good understanding of crisis response and business continuation methodologies.
Basic knowledge and understanding of the Company data center, infrastructure, business technology and application environments.
Successful Certified Business Continuity Professional (CBCP) designation from DRI International is preferred, but not required upon hiring (but expected within 2-3 years of hiring).
4-year college degree.

For more information or to apply:  contact Rob Snyder at robert.snyder@securian.com

Business Resilience program analyst, Bluecross Blueshield of minnesota

Description Summary

This position will be responsible for supporting the Enterprise Business Resilience Program (Business Recovery, Disaster Recovery and Crisis Management). The incumbent will assist in developing, executing and managing strategic and tactical approaches relative to business continuity, disaster recovery and crisis management to ensure protection and enhancement of the Company’s shareholder value, reputation, brand and image. This position will be responsible for partnering with business units and leadership teams (legal, compliance, IT security, audit, risk management and physical safety security) to implement and maintain a comprehensive business continuity, disaster recovery and crisis management program.


1. Accountable for the Enterprise Business Resilience Program strategy including coordination of planning for Business Recovery, Disaster Recovery, and Crisis Management with key BCBSM affiliates. Design business recovery, disaster recovery and crisis management programs based on best practices, mandates, and guidance from leadership and the Business Resilience Steering Committee.

2. Design, Implement and maintain incident response protocols that align with Enterprise Risks and add value.

3. Design, Conduct and report the enterprise annual Business Impact Analysis.

4. Monitor and track remediation of risk and compliance related issues in coordination with the owner. May participate on behalf of Business Resilience in the enterprise annual risk assessment process.

5. Develop, Maintain and execute a business recovery, disaster recovery and crisis management exercise program. This includes design, scheduling of various exercises, interacting with vendors to coordinate activities in exercises and actual events.

6. Develop and Maintain annual program lifecycle management of recovery plans (business, technology and crisis) in partnership with business owners. Assists in designing alternative operating strategies through the planning process.

7. Works in coordination with the activities of the Emergency Operations Team (EOT) for the purpose of incident response. Leads recovery initiatives.

8. Designs and implements alternative workspace recovery plans in conjunction with business leaders and facilities management.

9. Assists in recovery efforts for business resumption during an actual business disruption.

10. Identifies opportunities for ongoing program improvements for the Enterprise Business Resilience Program. Aligns program objectives with the overall BCBSM or affiliate business direction and IT strategies.

11. Assists in the development of budget, annual planning, and program metrics for initiatives supporting the Business Resilience program.

12. Guide, educate, and mentor regarding Enterprise Business Resilience directives, principles, & standards to individuals who play key roles in continuity and recovery. Responsible for design, maintenance and improvement to the Business Resilience Awareness Training programs. This includes Crisis Management Response teams. Assists in conducting stakeholder presentations, seminars and workshops.


  • Bachelor degree in Business, Technology or a related field and 3 years of experience in Risk Management, Business Continuity, Disaster Recovery or Crisis Management planning and response or 7 years of experience in lieu of a degree.

  • Demonstrated proficiency in applying Business Resilience program administration principals including conducting and documenting risk analysis, business impact analysis, risk assessments, exercise outcomes and action plans.

  • Demonstrate an understanding of healthcare business in a number of key areas: HIPAA and CMS regulations, Data Protection, Data Compromise, Computer Security, etc.

  • Excellent project management skills. Ability to plan, organize, and direct emergency response, recovery support, business resumption procedures and recovery planning.

  • Ability to influence a wide range of management at all levels of the organization.

  • Record of delivering quality results in incident or crisis situations, working under pressure and showing decisiveness in difficult situations.

  • Demonstrated ability to lead senior, internal, cross-functional teams and/or manage work through vendors.

  • Excellent written and verbal communication skills.

  • Participate in outside Professional Associations for Business Continuity, Disaster Recovery or Crisis Management as a means of ongoing education and networking.

  • Position will require some travel and off-hour, on-call support (on an as needed basis).

FLSA Status


For more information or to apply:  Business Resilience Program Analyst / BlueCross BlueShield MN



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